How can we help you?
Search guides, fixes and exact error messages.
Paste an error message from the app — exact messages are indexed.
I'm having a problem
Answer two questions, get safe steps.
Mark an item sold out (86 it)
MenuClear a table
Tables & QR CodesQR code is not working
QR OrderingCancel (void) an order
OrdersAn order is missing
OrdersKitchen display is not showing orders
Kitchen DisplayPOS is not loading
Counter POSPayment failed
PaymentsPayment pending: customer paid but order shows unpaid
PaymentsDuplicate or double payment
Payments"Razorpay is not configured for this restaurant"
PaymentsStock did not decrease after an order
InventoryStock quantity is incorrect
InventoryPrinter is not working
PrintingSign-in problems
Account & Access"You don't have access" (Access denied)
Account & Access"…isn't in this plan" (module locked)
Account & AccessPopular topics
Getting Started
What RestoQR is, the four screens your team uses, and how an order flows end to end.
4 articlesRestaurant Setup
Go-live checklist, business settings, GST, outlets and payment configuration.
3 articlesCounter POS
The cashier till: sales, payments, the collect queue, approvals, drawer and offline mode.
10 articlesPayments
Online payments, Razorpay setup, payment statuses, failures and safe reconciliation.
7 articlesInventory
Items and units, receiving stock, adjustments, the ledger, recipes and purchase orders.
10 articlesQR Ordering
The guest journey from scan to payment, order approval, and QR troubleshooting.
4 articlesStaff Management
Invite team members, roles and permissions, activation links and disabling access.
5 articlesTroubleshooting
The problem solver: pick your problem, answer two questions, get safe steps.
Open →Start here, by role
Pick your role for a curated start — and to filter search results site-wide.
All categories
Getting Started
What RestoQR is, the four screens your team uses, and how an order flows end to end.
4 articlesRestaurant Setup
Go-live checklist, business settings, GST, outlets and payment configuration.
3 articlesPlatform Admin
For RestoQR platform operators: onboard restaurants, plans, suspension and impersonation.
4 articlesMenu
Menu items, categories, variants, add-ons, sold-out (86) and CSV import.
5 articlesTables & QR Codes
Create tables, print the QR sheet, understand table statuses and clear tables.
5 articlesQR Ordering
The guest journey from scan to payment, order approval, and QR troubleshooting.
4 articlesOrders
Order lifecycle, accepting and rejecting, cancelling orders, missing orders.
4 articlesKitchen Display
KDS and bar display: tickets, item statuses, ageing and station routing.
2 articlesCounter POS
The cashier till: sales, payments, the collect queue, approvals, drawer and offline mode.
10 articlesBilling & Settlement
Collecting bills, payment methods, discounts, split bills, refunds, invoices and close-out.
2 articlesPayments
Online payments, Razorpay setup, payment statuses, failures and safe reconciliation.
7 articlesInventory
Items and units, receiving stock, adjustments, the ledger, recipes and purchase orders.
10 articlesPrinting
Thermal printers, KOT and receipt print jobs, reprints and the till agent.
4 articlesStaff Management
Invite team members, roles and permissions, activation links and disabling access.
5 articlesAccount & Access
Sign-in problems, "You don't have access", plan limits and suspended accounts.
5 articlesReports & Feedback
The dashboard, sales analytics and guest feedback and review links.
2 articles