Account & Access

Sign-in problems, "You don't have access", plan limits and suspended accounts.

Troubleshooting

"Could not sign in", sessions that expire, wrong screen — get back in without resetting anything.

A screen says your role doesn't include it. What that means, who can change it, and why it is not a bug.

A module opens to a plan notice instead of its screen. What it means and who turns it on.

Every sign-in fails with the same suspension message — what it means and the only way back.

There is no self-service password reset yet — here is the honest, safe path for each kind of account.