How an order flows through RestoQR

A QR (dine-in) order

1. 1
   Guest scans the table QR code — the menu opens in their browser.
2. 2
   Guest orders — items, variants, add-ons and notes go into a cart; the order is placed and the table shows as Ordered.
3. 3
   Cashier approves — the order pops up full-screen in the till's approval queue. Accept sends it to the kitchen and prints the KOT; Reject asks for a reason, which is audited and shown to the guest.
4. 4
   Kitchen cooks — tickets appear on the KDS; each item goes Start → Ready and ages visibly.
5. 5
   Floor serves — the order is marked Served; the guest can order another round from the same QR — every round joins one table bill.
6. 6
   Bill settles — the table appears in the till's collect queue (or Billing → To collect). The cashier takes payment by cash, UPI, card or wallet.
7. 7
   Table clears — the cashier marks the table free from the same screen, ready for the next party.

A counter (walk-in) sale

1. 1
   The cashier taps items on the till grid — the cart builds on the right.
2. 2
   Takeaway: press Complete sale — the payment sheet opens, the cashier takes the money, change is shown large.
3. 3
   Dine-in: pick the table and press Send to kitchen — the KOT prints and the table's bill stays open until settlement.

What happens automatically on the way

• Stock deducts for accepted orders whose menu items have recipe lines — see Recipes.
• GST, service charge and rounding are applied to every bill from your outlet settings.
• Settlements roll up into Billing → Shift close-out, per method.