Guide
Easy
Cashier · Restaurant Admin (Owner) · Manager
Updated September 2026
Collect a bill
Settle an open bill from Billing → To collect or the till: methods, quick cash and closing the bill.
Find what is owed
- Admin console → Billing → To collect tab (or the till's "To collect" queue).
- The list shows every unsettled bill: order number, pay intent (At counter or Online), kitchen status, table/guest, bill total, Owed amount and time placed.
Take the payment
- Press Take payment on the row.
- Choose the method — Cash, UPI, Card or Wallet. For cash, quick-cash buttons suggest notes and over-tender returns change.
- Confirm. The row flips to a green Paid badge and the button becomes Close bill.
Close the bill
- Press Close bill once the owed amount is zero — the order closes and rolls into the shift's settlement numbers.
- For a dine-in table, settle the table (all rounds at once) rather than individual orders — see Collect queue.
Note
Taking payments and closing bills needs the billing-close permission — cashiers, managers and owners have it. If the button is missing for your account, your role does not include it (Access denied).
If the payment will not record
On "Could not record the payment" — stop and follow Payment failed. Never take a second payment until the first one is accounted for.
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