Help Center
Guide Easy Restaurant Admin (Owner) · Manager · Cashier · Waiter Updated September 2026

Guest service requests (call a server, request the bill)

When a guest taps "Call a server", "Request the bill" or asks for water — where it shows up and how to close it.

What guests can send

From the QR menu, guests have big one-tap targets: Call a server, Request the bill and a water request. "Request the bill" also flips the table to Bill requested (red) on the board.

Where staff see them

  1. Admin console → Tables — open service requests are listed at the top of the board, count included, with the table name and how long the guest has been waiting.
  2. Acknowledge the request when you are on the way, and mark it resolved when done.

Tip

Requests are visible to every role that can see tables — owners, managers, cashiers and waiters.